Refund policy

At TAROTINI, many of our products and services are personalized, spiritually aligned, or individually prepared for each customer. Due to their customized nature, we maintain the following policy.

Order Cancellations

Orders cannot be cancelled once they have been placed. Each product, personalized code, consultation, or service is prepared specifically for the customer after the order is confirmed.

Returns & Exchanges

Due to the personalized and customized nature of our products, we do not accept returns or exchanges once an order has been processed or delivered.

Consultations, Personalized Services & Digital Products

All consultation bookings, personalized manifestation codes, rituals, energy services, digital products, and other customized services are non-refundable once booked, purchased, or delivered.

Refunds

Refunds are not available for:

• Personalized products
• Customized manifestation codes
• Consultation bookings
• Rituals and energy services
• Digital products
• Products that have been used

If you receive an incorrect item or a product that arrives damaged during transit, please contact us within 48 hours of delivery by emailing ask@tarotini.com with clear photographs of the product and packaging. We will review the issue and, where appropriate, arrange a replacement or another suitable resolution.

Shipping Delays & Lost Packages

We work with trusted courier partners; however, delivery times are subject to courier operations and circumstances beyond our control.

While we will gladly assist in tracking your shipment and coordinating with the courier, delays, transit issues, or lost packages caused by the shipping carrier do not automatically qualify for a refund.

Product Care

Products that are damaged due to misuse, accidental damage, improper handling, normal wear and tear, or after delivery are not eligible for a refund or replacement.

Contact Us

If you have any questions regarding your order, please contact us at:

Email: ask@tarotini.com